10 March 2017

Customer Relations Manager, The Royal Bank of Scotland, Freepost, PO Box 594, Chatham, ME4 9DP

 

Dear Sir or Madam,

Re: Reduction in opening hours at Shaw branch

We are writing to you on behalf of the residents of Shaw in Oldham, to voice our concerns around the proposed reduction in opening hours of the Shaw branch of RBS.

RBS have recently stated in an interview with Oldham Evening Chronicle that you “have to continually adapt to meet our customer needs”.

The proposal to close the branch on Thursdays, Shaw’s Market day, does not seem to be in keeping with that commitment.

We would like to request that the opening hours are reviewed and that the bank is kept open on Thursdays.

Keeping the bank open on a Thursday is very important to local businesses, residents and visitors to the area and closing on such a key day will inevitably cause problems for many.

We, as the Elected Members for Shaw, strongly urge you to reconsider this proposal.

If you could please provide a response to this letter which you are happy for us to share with the concerned residents of Shaw, we would be grateful.

Yours sincerely

Councillors Chris Gloster, Rod Blyth and Howard Sykes

Members for Shaw Ward