PLEASE NOTE THIS IS THE LAST RESORT ONCE OTHER AVENUES HAVE BEEN EXPLORED.
If a member of the public wishes to enter into a formal complaint the process is to direct them to the Complaints Team at Oldham Council at customer.feedback@oldham.gov.uk or 0161 770 8122.
This will ensure that all details are logged and the complaint allocated to the correct people and an independent coordinated response is issued.
A complaint will only be considered if a service request has been entered into, investigated and all avenues explored.